Refund policy

At TOYZEE, we strive to ensure that every product reaches you in perfect condition. Please read our return policy carefully before placing an order.

1. No Returns or Exchanges

We do not accept returns, exchanges, or cancellations once an order has been placed and shipped.
All sales are final, except in the case of products damaged during transit.

2. Damaged Product Claims

If your product arrives damaged, please follow these steps to be eligible for a replacement or refund:

• You must record a clear, continuous video of the unboxing process from the moment you open the sealed package until the product is fully unpacked and inspected.